Posts Tagged ‘business development coach’

The Goal is Bettering Your Best

Who do you compete against?  You might say your team members, other leaders in the company, or other companies.  What if you thought about competing against yourself?  What if your goal every day was not focused on those outside but instead focused on yourself?  Yes, normally I’ve said not to focus on yourself but others.  In this case, focus on yourself and better your own best.

Lead, follow or step aside

Lead, follow or step aside

When you focus on all of the people and factors outside, it is easy to be overwhelmed.  There are factors such as the economy, the job market and the weather which you cannot personally control.  Being powerless and out of control is not a feeling entrepreneurs building a successful business readily identify with; they certainly do not strive for a feeling of being a victim or being powerless.

You have 100% absolute total control of competing against yourself.  You are in control of striving to better your own personal best.

“I am in competition with no one.  I have no desire to play the game of being better than anyone.  I am simply trying to be better than the person I was yesterday.”

Better Your Best

Of course you observe what your co-workers, team mates and the other companies are doing, but the focus is always on bettering your own personal best.  Focus on improving your own statistics and suddenly you glance at the leader board and everyone is chasing you.

Athletes strive to shave seconds off of their time, score more points through improving their techniques, and increase their endurance in order to perform at their best for longer periods of time.

In network marketing we track our ads placed, leads generated, follow up contacts, and sales generated.  We monitor our marketing costs in relation to revenue generated.  Our goal is always to improve our own individual statistics.  Statistics do not make you profitable but statistics are a quantitative method of measuring your progress in building a successful business.

Beauty of a rose

Symbol of beauty and appreciation.

Think Like a Flower   

“A flower does not think about competing with the flower next to it, it just blooms.”

Concentrate on your own blooming success.  Focus on bettering your own personal best.

When you focus on improving yourself through personal development and professional skill development, you will automatically improve.

It is not a matter of having the latest and greatest iPhone or software, though having the best tools does help; it is a matter of improving your skills in utilizing that software.  It is about improving your skills.  It is about bettering your own personal best.

golf lessonA golfer was struggling to improve his score.  As he was considering yet another purchase of new clubs, the pro came by and casually said, “It’s not the clubs.  Instead of buying new clubs, take lessons.”  

In network marketing, owning the most efficient and most applicable software certainly helps.  Owning it isn’t enough, it is learning how to use it most effectively which makes the difference.  It isn’t the software; it is your own skills.  Take lessons from your mentor/sponsor and improve your own skills.  Focus on bettering your own personal best.

“Competition is a good thing; it forces us to do our best.”

Your own personal competition is the best motivator possible.

One day you will look at the leader board and discover that everyone is chasing you.  That is a good thing because the more time they spend trying to figure out what you are doing and analyzing your performance, the less time they are spending on developing their own skills.  You continue bettering your own personal best and continue leaping forward building a successful business.

“The moment you become wrapped up in worrying about competition, you’ve missed the message of your own destiny.”  Valarie Hurst

But how????

The most direct method of improving your statistics and thus your results is to select one aspect at a time.

Select the top item on your “I want to be better at this” list.

If you are time-challenged and need to maximize your productivity during your limited time availability, select an efficiency generating software.  Once selected, contact your sponsor immediately and learn all of the nuances of the software.  Software by itself is similar to a book on your bookshelf which you never open – money spent without value gained.

Contact your sponsor and learn the most efficient and productive ways to implement the software.  Time, money and energy are all critical to the entrepreneur building a successful business.  You can purchase the best software on the market, but until you use it in to its fullest capability, it is just money spent.  Learn the best tricks, tips and techniques to use the software and then go do it.  It’s putting it into action with knowledge which makes it valuable software.

It is not a fact of ownership, but of skilled implementation of the knowledge combined with the ownership which is most productive.

Master it and Move On

mirror“We are really competing against ourselves; we have no control over how others perform.”  Pete Cashmore

When you have mastered one element on your chosen improvement list, select another.  Roll up your sleeves and start working.  Check them off one by one.  Personal development and professional skill development are your keys to building a successful business.

“The only way to succeed is to not worry about what anyone else is doing.” 

The Key to Success is Constantly Bettering Your Own Personal Best

Make a list of skills you choose to improve.  Achieve them one by one.  As long as you are focused on bettering your own personal best at all times, you are building a successful business and a successful person.  Don’t worry about what others are doing.

“Look in the mirror. . .that’s your competition.”

Are you seeking more success in your life and career? Inquire about hiring Elaine Love for your next sales training, executive meeting or personal growth presentation.

Entrepreneur’s Toolbox – Recruiting

Recruiting is not only a useful tool but an essential tool in the entrepreneur’s toolbox.  Recruiting the best is an even

Believe in your vision of the future and take action to make it great.

Believe in your vision of the future and take action to make it great.

more valuable tool.

Recruiting is generally associated with recruiting employees.  But is recruiting, just about employees?

Wait, I’m just starting my business, what do I care about recruiting employees.  I’m a long way from hiring employees.  I hear your mind protesting and see your fingers poised to hit the delete button.

The Law of Numbers

Network marketing entrepreneurs are constantly recruiting new team members.  They want top producers who will in turn recruit more and more top producers.  The compensation structure of every network marketing, MLM, or direct sales company is based on recruiting team members who will produce team members several levels deep in order to generate passive income.

Every salesman everywhere knows that not every prospect will become a customer.  This law of numbers is even more significant in network marketing.  Why?  The expression I learned when I started my first sales position (longer ago than I choose to admit) was “Some will, some won’t and someone’s waiting.” 

The law of numbers means not every prospect will join the team.  Of those who join the team, some will enter at a minimum level.  Some will do very little regardless of the level they join the team.  Some will only stay a short time.  Network marketers are seeking the high producer who joins at a high level and recruits large numbers of others who join at a high level.  Massive dollars of passive income are generated when this process continues many levels deep and wide.

The law of numbers means that the entrepreneur building a successful business in network marketing must develop the skill of not only becoming an excellent recruiter but also training his team how to become excellent recruiters.  Recruiting is an essential tool in the entrepreneur’s toolbox.  The entrepreneur’s toolbox encompasses the skills which are essential to implement the master success plan.

Recruiting Customers

What if your business is not network marketing, but a more traditional brick and mortar business?  Every business recruits customers.  Without customers, we do not have a business.  Without customers, we do not have an income.

The goal of every sales professional and every successful business is to recruit customers who will not only become repeat customers but customers who will be so enthusiastic that they will recruit additional new customers.  Every successful entrepreneur knows that the most effective and the least expensive marketing for customers is repeat and referral business.

BI – before the internet – a happy customer told three and an unhappy customer told 10.

AI – after the internet – a happy customer or an unhappy customer can tell hundreds with a few keystrokes.

How willing are you to play the law of numbers game?  If you are like me, you will work very diligently to tip the scales in favor of happy customers and happy team members who will assist you, your marketing budget, and your bottom line in recruiting more enthusiastic team members and customers.  Filling your entrepreneurs toolbox with essential skills is critical to implementing your master success plan.

Are you seeking more success in your life and career? Inquire about hiring Elaine Love for your next sales training, executive meeting or personal growth presentation.  Go to:

Emotional Detachment

Clinging to a lead or chasing a prospect gives an impression of lack and being needy.  Needy is one of the fastest turn offs

Your thoughts create or remove emotional blocks

Your thoughts create or remove emotional blocks

for a prospect.  It tells them you are coming from a weak position.  People prefer to work with a leader.  Leaders present themselves from the standpoint of abundance.


Yes, that is more difficult when you only have a handful of leads and you feel you have paid dearly for each one.  You desperately want each of those leads to convert into a sale.  I get that.  Problem is, so does the prospect.  They feel your vibration.  They feel your urgency to make a sale.  Do whatever you have to do to feel abundant.  If you have to look at the New York white pages and see all of the names in order to feel abundant, do it.  I’m not suggesting you start cold calling from the phone book, but I am emphasizing that you must develop a feeling of lead abundance within yourself.  Project that feeling in your relaxed confidence as you speak with leads.


There is the story of the new Cosmetic surgeon who did not have a single booking on his surgery schedule.  A lady called wanting a face lift.  He forced himself to say, “Just a moment, let me check the schedule to see when I can schedule your appointment.”  He put the phone on hold and counted to 50.  Counting to 50 was all the time he could stand to wait.  He then returned to the called and said he could fit her in a week from Tuesday at 3 pm.  He booked the appointment.  If he had asked her, “What time would you like to come in, my schedule is open?”  I will bet that he would NOT have booked the appointment.


Even if you have to bite you lip to keep from sounding overly eager, do it.


Mother eagle told baby eagle, “Come soar with me.  You will be so good at flying.  You were made to soar through the sky.”  Baby eagle says, “I’m scared.  I don’t know if I can do it.  What if I fall?”  Mother eagle responds, “What is more important to you, the thrill of soaring or the fear of falling?”


It is so easy to become so paralyzed by the fear of failure that we lose sight of the utter thrill of victory.  Let go of the attachment to the status quo.  Let go of the attachment to the known.  Let go of that precious lead and know that many more are flowing in every day.  The more you relax and free yourself of the emotional attachment to the current, the more you open yourself to the potential of the future.


You can not steal second base with your foot firmly planted on first.  You must first exercise detachment from the known in order to reach for the potential of the future.  Relax and visualize the abundance of leads in your inbox.  Feel the calm confidence of plenty.  Put yourself in that frame of mind before, during and after your conversation with leads and your bank account will thank you.


Visualize how a 100,000 per month producer would act and feel.  They would demonstrate total emotional detachment from each individual lead.


Develop the mindset of:

Some Will

Some Won’t

Someone’s Waiting


Emotional detachment frees you from stress and frees the lead to take positive action with you.

For more information on overcoming emotional blocks, stay tuned to  Also inquire about hiring Elaine Love for your next sales training, executive meeting or personal growth presentation coaching.  Go to or read additional articles posted in my blog.


Fabulous 5 Daily Activities

Taxes are going up.  ObamaCare continues to roll out more complications, contingencies and costs.  The

Push past emotional blocks

Push past emotional blocks

dollar is losing its former high status in the world economy.  Our national debt is rising.  Is all the news doom and gloom?  No.  As entrepreneurs, we still have a business to run; ideally running that business at a profit.  What can we do?


Running Your Business? 


How many times have you reached a point in your business when you experienced a bit of a slump in profits?  What did you do about it?


During the initial growth days of Mountain Castles, I was focused from morning until night calling on Realtors, devising new ways to attract clients and servicing the clients already under contract.  The business of running the business soon consumed all of the time and active personal marketing dwindled.


We know what happens when marketing decreases.


What Worked Before?


Go back to the basics.  What activities were you doing when your business worked the best?  Chances are that you were doing one or more of the “Fabulous 5” Daily Activities.


  1. 1.      Daily action plan


At least the night before write out the most important tasks to be accomplished the next day and exactly what time you would dedicate to each activity.  Follow through.  (My preference is to lay out my entire week on Sunday for the upcoming week.  Each primary activity has its time slot.   Non-business emails and phone calls are ignored during that time.  Turn your phone off and minimize your email program.)


  1. 2.      Prioritize Activities According to Goals


If the activity will advance you toward the achievement of your goals, do it.   If the activity takes you away from your primary goal, eliminate it.


Are your goals written?  Thoughts about goals rather than written goals are merely wishes.


Goals should be SMART (Specific, Measurable, Attainable, Relevant and Timely).


Specific Goal – weigh 120# by June 30, 2013


Measurable – scales do not lie (no fair standing with one foot on the floor or in the air.)


Attainable – if the current weight is 130, a reduction of 10 pounds in 105 days is certainly attainable.  If the current weight is 230, that goal would not be attainable without surgery.


One or two pounds reduction per week would certainly be within reason.  Gradual weight reduction is more likely to stay off.  Note, I did not say lose weight; if you lose it, you may find it again.


Relevant – A goal to weigh less at precisely the time you open a chocolate shop would be a conflict.


Timely – The specific goal included a completion date.  Setting checkpoints along the route is advisable.  In the example above, the weight reduction was one pound every ten days; specific, measurable, attainable, relevant and timely.


Analyze each of your goals according to this formula.  Since it is difficult to go in multiple directions at the same time, it is recommended to set a maximum of three main goals with every minor goal tying directly to one of the three major goals.  In the weight loss example, it could be exercising three times per week.


  1. 3.      Income Producing Activity


Lead generation and following up on leads fills the sales funnel.  It is a simple progression – marketing – leads – follow up with leads – sales – delivery of goods or services – customer service – profit – repeat orders.


Regardless of the marketing method: paid online marketing, social media, printed marketing, or personal contact marketing, leads must be generated.  Income producing activities are critical every day.


  1. 4.       Personal Development


Customers always relate to you first and the product second.  Unless you are the only possible source for the product and they desperately have to have the product, buyers purchase from the salesperson who emotionally connects with them.  Patricia Fripp, first female president of the National Speakers Association said, “You only have to connect with your audience emotionally if you want them to remember you and what you said.”


Personal development is knowing yourself.  Celebrate what is going well in your life and constantly strive to improve other elements one by one.  Personal development is key to a peaceful and productive life.


Journaling, meditating, listening to educational/inspirational/thought-provoking material, reading books and magazines with informative content and attending motivational seminars all enhance the opportunity for personal development.  Invest in yourself by completing the exercises in Emotional Ice Water.  The best information in the world will not help you unless you take action and apply it to your life.


  1. 5.      Cultivate an Attitude of Success


When you believe in yourself, believe the best in others, associate with positive minded leaders, and take action on those constructive thoughts, you will progress.  Bob Moawad said, “You can’t make footprints in the sands of time if you are sitting on your butt.”


Think positive, take action and achieve your goals.

Appearance Counts, Especially for the Owner of a Start-Up

Elaine Love

Dress for Success

The business start-up is more than an idea, a business plan, and initial finances.  Does it sound exciting to be able to work from home in your robe and slippers?  Ok, so you put on jeans, flip flops and a hoodie to go to the bank.  Unfortunately that will not create a successful image.


As an entrepreneur you are wearing all of the hats.  You are the President and CEO, the accountant, the receptionist and even the office cleaning and maintenance staff.  You never know who you may encounter on your trip to the bank.  What if you met the banker to whom you had just applied for a small business loan?  What if you met the ideal customer who could make a major purchase of your product or the individual who would refer you to that ideal customer?  Would your attire and manner convey the impression of a successful business owner?


Darren LaCroix, 2001 World Champion of Public Speaking, considers himself on duty for the client from the time he arrives at the airport to depart for his professional speaking booking.  A future audience member, meeting planner or corporate executive may also be traveling through that same airport at that exact time; they will form an impression which can influence current or future bookings.


My speaking and business coaching clients are encouraged to dress business casual with their hair coiffed and clean shoes; females have makeup and the guys are clean shaven.  Does it require extra effort?  Of course.  When you are properly dressed and ready to face the public, you carry yourself just a little more erect.  You smile a bit more and feel better about yourself.


As a new entrepreneur, can you really afford to turn away encouragement or financial support?  Probably not.  Did I ever experience such a bitter lesson?  Come with me to Steamboat Springs Ski Resort in Colorado in the early days of Mountain Castles Property Management.


It was an especially busy day with tourists departing and new tourists arriving within a few hours for the same five-bedroom homes.  Two housekeepers called in sick.  There wasn’t much choice but to leave my office, put on cleaning clothes and fill the housekeeping gap.  As I stepped into the house, the omen of trouble was immediate.  The sink was piled high.  There is a dishwasher; hadn’t they even washed one dish for the entire week?  My frustration mounted.  One peek into the oven revealed a disaster resembling a burnt out college bond fire.  After a couple hours of scrubbing, it was apparent that there were not enough cleaning materials with me to transform this catastrophe into the sparkling property necessary for the next guests.  I made a hasty dash back to the office to replenish supplies.


I entered the office looking especially scruffy and dirty.   I was suddenly face to face with one of my most affluent and impeccably attired female clients.  Neither apologies, explanations, nor excuses could possibly erase my unsavory appearance from her memory.


Yes, that appearance error was unavoidable, but what about the avoidable “too much of a hurry to bother” occasions?


As the owner, you are making the sales pitch for funding or product sales.  Though you won’t wear a three piece suit to sell products to an auto mechanic shop, it is always respectful to the client to dress up at least as well as they do and preferably slightly better.


The old adage of “You never have a second chance to make a good first impression” holds ever so true for the appearance of the owner of a start-up.


Take the extra time to pay attention to your attire and grooming.  Your future business and future bank account will thank you.

Are you seeking more success in your life and career? Inquire about hiring Elaine Love for your next sales training, executive meeting or personal growth presentation.  Go to or contact Elaine at

How important is your competitive advantage?

Develop your Competitive Advantage

What is your competitive advantage?  Why would people choose to do business with you instead of your competition?  We are in the midst of a challenging economy in United States as well as many other countries right now.  Competitive advantage is even more important now than at any other point in my lifetime, perhaps yours as well.



If you are an investor, you may be thinking, “How does this relate to me?  This is my market.  There are more sellers than buyers right now.”  True.  If you are the seller, how do you attract that ideal buyer or investor?


Fine tune your competitive advantage


What is the value, quality or delivery you offer which is superior?  An investor wants to know what you have to offer now; they will build on their additional advantages.  Unless you have something intriguing to offer, they are on to the next opportunity.


So what if they don’t invest in your business?  Developing a stronger competitive advantage will make your business more profitable in the interim.


Do you believe you have an excellent product or service?  If not, improve it until it is excellent.


How to improve your competitive advantage


Interview your current customers.


  1. What do they like about your company or product?
  2. What do they NOT like? (Not a fun question but very informative.)
  3. What would they like to have but do not have at this time?


Interview your competitor’s customers with the same 3 questions.


Interview prospective customers.  You will be amazed at how powerful it is to ask them what they want rather than endeavor to sell them something.


Now do something with this valuable feedback.  No, not stuff it in a folder to be reviewed at some distant point in the future.


Research how other companies have overcome these “dislike” issues.  You are probably not the only one to ever face these challenges.


  1.  Contact your mentors or icons in the industry.
  2. Search for information.  Use the internet as well as current print publications.
  3. Visit some of your competitors or purchase a product from them.
  4. Do a blind test and purchase from your own company.


Take a vendor to lunch.  Ask their experience with how other companies handle similar situations you deal with in your day to day operations.


Ask you CPA.  They work with other companies.  Look outside your industry for ideas


Form a plan to improve your competitive advantage


  • Find a way to build on your current advantages.  Emphasize them in your marketing


  • Compile all of your research information into an organized format.  Brainstorm.  Use the “How can I” approach rather than “That won’t work.”  A positive attitude does wonders.


  • Make a list of actions to be taken.  Prioritize the list and add a timeframe to each.


  • Take action.  Start the plan immediately


Competitive advantage is even more important now.  Adopt the attitude of Amazon in 2008.  The CEO called the key staff together and said “There’s a big recession coming.  Let’s miss it.”


Whether you are a seller, buyer, investor or customer, competitive advantage is paramount.  Take action to make your advantage outstanding in the marketplace.  Your employees, customers and bank account will thank you.


For more information on competitive advantage, stay tuned to  Also inquire about hiring Elaine Love for your next sales training, executive meeting or personal growth presentation coaching.  Go to or

Connect or Communicate

Are you connecting with your audience or just communicating?

The “Presentation Skills Quiz” helps clarify your individual presentation style. Are you truly connecting with your audience? Do people respond to your opening statement with a question for you or do they start telling you about their business? If they start telling you about their business, chances are you have not created the connection you desired.

How will your business, bank account and successful image change when you increase the connection with your audience? As a business development coach, many personalities and attitudes reveal themselves to me. Today’s interview with a successful businessman revealed interesting data. “Elaine, out of 652 people I presented to last year, only 25 converted.” “Ralph, that is 3.8% conversion. How did it rank with other managers on your comparable level?” “My boss thought 25 conversions was good.” “Ralph, how do you feel about being good?” “Good feels like average to me and I don’t like thinking of myself as average.”

Ralph is not only wise, but honest. In the book “Good to Great” by Jim Collins, he details why some make the leap and others do not. Numerous articles have expounded the attitude that good is simply not good enough. Industry icons have never settled for “just good enough to get by.” This ‘settle for the status quo’ attitude is socially polite terminology for “lazy.” Industry leaders and top producers in every field of endeavor stretch themselves to be the best possible.

Research is even beginning to show that people who remain mentally active and are constant learners have less incidents of Alzheimer’s disease. Why? The brain is one of the few organs which actually becomes stronger with use. The more connections you form by continuing to learn, the more connections which are available. If you lose one or two connections through aging, it is far less significant when you have multiple connections still available. Learning increases your quality of life in the short term and the long term.

Whether you are presenting to your board of directors, your potential clients or your kids, you want to be your most effective. This “Presentation Skills Quiz” was created as a module for use as a business development coach program. The quiz is directed more toward business presentations, but the same principles apply to all presentations. The core premise is connecting rather than just communicating.

For your free copy of the “Presentation Skills Quiz” and other helpful information, go to Anyone who completes the quiz and forwards the completed quiz with their contact information (name, email and telephone) will receive a free 30 minute coaching session. How will your business, bank account and success image improve when you increase your rate of connection rather than just communication?

Join me at or Hire Elaine Love as your coach and as the keynote or workshop speaker for your next event. Whether you are seeking to grow as a speaker to improve your employment situation, gain more expertise as a public speaker or be more effective persuading your kids, hiring a coach will assist you. Take control of your presentations.

Secret of Business Success

Would you like to know the secret of successful businesses? It is a commonly accepted fact that it costs more to acquire a new customer than it does to retain an existing customer. The same is true of employees. It costs more to recruit, interview, hire and train a new employee than to develop and retain an existing productive employee. What would it do for your customer retention and employee retention if you knew the secret to business success?

As a business development coach, the symbiotic relationship between employees and customers is a major key to business success. Employees and customers really are not so different; they have a symbiotic relationship. I hear your brain saying, “What? I disagree. They are very different.” Are they? The role of an employee is to support the company and thus the customer; they must be an enthusiastic and productive member of the team. The employee contribution is their time, energy and expertise in exchange for their pay check.

The customer or client contributes the funds necessary to pay the employee in exchange for receiving the goods and service of the company. The customer contributes money, energy and enthusiasm about the high level of value they receive. The productivity and profitability the customer achieves as a result of the product and service they receive from the company is a major factor in whether they continue to buy from the company.

Without the employee or the customer, the company does not survive. Perhaps you are a solopreneur; in that case you are your only employee. The solopreneur must perform all of the functions of the employee or the company folds. The company can not exist without customers purchasing; customers will not purchase or continue to purchase without receiving value commensurate with the money they spend.

If the company is a quarter, the customer represents one side and the employee represents the other side; the coin does not exist without having both sides.

As a business development coach, this relationship between customer and employee retention emerges consistently. The secret to successful business is providing high value to the customers in order to attract more customers and thus more income. At the same time retaining excellent employees provides more consistency for the customers. Employees and customers become acquainted with each other and form a solid business familiarity. If there is a new employee each time a customer calls, what does that say to the customer? It says possibly growth but certainly re-explaining what they need and expect. Busy people like to work with those with whom they are familiar; people resist change. More likely the new voice on the call each time conveys the message of company instability.

Have you heard the expression “rats run from a sinking ship?” (I found the line used numerous times but can not seem to locate the original source of the quotation.) The run on banks and the plummet of the stock market are all examples of the herd mentality of people fleeing from an entity which is unstable and perhaps teetering on the precipice of plunging toward failure. Employee retention and consistency provides a source of confidence and familiarity to customers. By the same token, employees feel more confident when they continue to speak with familiar customers as well as new customers.

At Rotary this morning, the owner of a very successful law firm stated that his legal assistant, receptionist and over 90% of his staff had been with him for at least the last 15 years. It is no surprise that his law firm is a highly successful business. He is retaining high quality employees and high quality customer. His company represents one more success story expounding the value of employee and customer retention.

Join me at or Hire Elaine Love as your business development coach, presentation coach and as the keynote or workshop speaker for your next event. Whether you are seeking to grow as a speaker to improve your employment situation, improve your business or be more effective persuading your kids, hiring a coach will assist you.

Self Made Millionaire

What is in your business tool kit? No, I’m not encouraging you to become a carpenter or a plumber. What tools do you currently possess and use in your business tool kit? Yes, the key words in the prior sentence are “possess” “and” “use.” You can’t use the tools if you do not possess them and there is very little value in possessing the tools if you do not use them.

How many of you have ever attended a conference? Sometimes we even paid a significant amount of money to attend the conference. We paid attention and even took notes. Fess up – how many of you have a stack of notebooks with notes from various conferences? How many of you have never opened those notebooks since the conference and consequently have never read those notes? There are various statistics out there saying over 80% of the people never read the notes after they left a conference. Granted it is difficult to obtain accurate statistics since many who did not read their notes either did not want to admit it or did not read the email asking for feedback.

My point? Attending the conference, taking notes and possessing the tools of success are of minimal value unless you USE the information. Without taking action on those ideas, they are one more thing to dust.

As a business development coach and mentor, I see many individuals who profess the goal of becoming a self made millionaire. Unfortunately, a far smaller percentage develops a success plan and takes the focused action to follow through to victory.

Good intentions are an excellent beginning; however, they are only a beginning.

In 1985 when I first conceived the idea of a property management company specializing in single family homes, the discouraging remarks, the emotional ice water, flowed freely. The goal became more powerful than the discouragement. Mt. Castles was born due to the focused action following the formation of the idea. Without the action, that idea would have died. That beautiful fledgling idea would have been one more item in the stack of conference notebooks; never seeing the light of day or the massive success it became. What was the most productive and profitable, the idea or the action? Without the idea, the action would not have been implemented. Without the implementation, the idea would not have generated any results. Remember the question of which came first, the chicken or the egg? In this case, the idea absolutely came first.

Your success plan begins with an idea and comes to fruition with focused action. Your business tool kit contains knowledge. Until you implement that knowledge with focused action, it is of virtually no value. How many ideas do you have stacked away in those dusty notebooks? You probably have a fortune waiting for you at your fingertips. Your idea may be crying out to you for action right now.

Jim Rohn, noted business philosopher, reminds us,”Lack of money is not the problem. The problem is lack of an idea to create money.” I agree. Lets take it one step further and consider that you may already have the idea; you must take focused action to bring that idea to life. As a business development coach, I implore you to revisit your flashes of genius ideas. We can work together to assist you in taking your idea to the development of a success plan. Implement the success plan and start realizing your dream of becoming a self made millionaire.

Hire Elaine Love to speak at your next conference. Hire Elaine Love as your personal coach and mentor. Join me at or

Business Development Coach

Taking responsibility may not always be fun or even close to your comfort zone.  It can be a downright bitter pill to swallow.  It is so much easier to blame someone else.

It is the bank’s fault that the check bounced and they even had the nerve to charge a $30 bounced check fee.  Why couldn’t the bank officer have looked to see if the money was in another one of your accounts and transfer it or call and asked if a deposit was about to be made.  Maybe they could just advance the money; they know you would make it good.  Reality check!  As much as all of those seem like a good idea to the customer, they are simply not feasible to the banker.

Maybe in the old west when the bank only had 20 depositors that might have worked.  With all of the banking regulations and hundreds of depositors in modern banks, you have about as much chance of that level of personalization as a snowball in a microwave oven.

Fess up.  You played the float, miscalculated the balance, or made a mistake and wrote the check from the wrong account.  Sometimes the bank will refund the fee one time.  Don’t count on it.

  1. Admit the error.  Accept the responsibility.
  2. Call the bank.  You can ask for mercy on the fee or bite the bullet and pay it.
  3. Determine what happened and design a system to prevent it from ever happening again.
  4. Implement the system.

Every business development coach and personal development coach will tell you that taking responsibility is a mark of maturity.  Blaming someone else may be common and easy but it is not the mark of a leader and a professional.  Bite the bullet, swallow your pride and admit your part in the problem.

Jim Rohn, noted business philosopher, said “You must take personal responsibility.  You cannot change the circumstances, the seasons, or the wind, but you can change yourself.  That is something you have charge of.”

When I owned Mountain Castles Property Management, there was a time when an expensive wall hanging disappeared from one of the homes I managed.  I could have blamed the housekeeper, the head housekeeper or the maintenance crew for not catching the theft when they cleaned and inspected the property.  Was it their job to notice details such as that and report them immediately?  Yes.  Bottom line is that as the owner, those individuals all worked for me.  Whatever they did right or wrong rolled up the carpet straight into my desk.  Did I like facing the owner with the problem?  No.  Did I like paying for the stolen wall covering?  No.  As the owner, the ultimate responsibility was mine.

Yes. I spoke to the housekeeper, head housekeeper and the maintenance employees.

In my work as a business development coach, situations frequently occur where it is easier to blame another person than to accept responsibility.  You will not grow as a person or as an entrepreneur by blaming others.

Follow the simple formula listed above by admitting the error, accepting the responsibility, determining what happened, designing a system to prevent the reoccurrence of the problem, and implementing the system.

Simple? Right?  It looks simple but it tugs at your emotions and at your bank balance.  Josiah Charles Stamp said it best, “It is easy to dodge our responsibilities, but we cannot dodge the consequences of dodging our responsibilities.”

In my experience of working with a personal development coach and my work as a business development coach, the one common thread was clearly TAKE RESPONSIBILITY.  You will shine brighter in the eyes of others for taking responsibility than for dodging it.  Step up.  Fess up.  Pay up.  You will live up to a standard which will be a legacy you can own with pride.

Hire Elaine Love as a speaker for your next business function.  Hire Elaine Love as your personal business development coach.  Enter your contact information at or

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”Elaine spoke to our top leaders from 8 states, she gave us new and positive ways to connect with people
which is EXACTLY what we wanted. Thanks Elaine”
-Tom Fajardo, State Farm